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SPA FAQ’s

If you’re new to the spa experience or are joining our facility for the first time, you may have a few queries prior to your visit. Here are a few of the most common questions that we receive and our staff is always more than happy to help you with whatever you need.

Bathing suits and flip-flops are required at all times in the Wet Lounge and robes and flip-flops are required at all times in the Dry Lounge. For treatments, you can choose to wear undergarments or nothing at all in the privacy of your treatment room.

We have a strict no cell phone policy and we prefer that you leave your phone on silent in your locker so as not to disturb other guests. We are not responsible for lost or damaged phones.

We require guests to shower before using the pools, steam room, or saunas. Please follow the directions in the Wet Lounge to enjoy the facilities safely and comfortably.

We provide robes and towels for all guests. Hair-ties and shower caps are available upon request. We ask our guests to bring their own bathing suit and flip-flops, which are required to utilize the Wet Lounge. We can provide disposable bathing suits and flip-flops for a fee if you forget.

Body by Brooklyn offers a seasonal menu of snacks, sandwiches, and desserts which can be viewed in the Facility section of the website. Weekend brunch is first come, first served. There can be delays if parties are scheduled during that day. Food is not allowed in the Wet Lounge. Outside food is prohibited at the spa, with the exception of cake for parties which will incur a $25 placement fee.

Our cocktail bar offers a wide variety or alcoholic and non-alcoholic beverages to enjoy. There is a $10 corkage fee per outside bottle of wine or champagne and no hard liquor is permitted. For outside wine and champagne, there is a three bottle max per party or group of five.

Each guest will receive a locker to place their clothing, shoes, and other items. We suggest that all your valuables are placed in the lockers at the front desk upon checking in. Body By Brooklyn is not responsible for any lost or stolen items left in your robe or the facility.

Our facility is 18+. The Wet Lounge closes 30 minutes prior to closing time. We ask that all guests arrive to the spa at least 20 minutes before their scheduled appointment and are settled in the waiting area 10 minutes prior to their treatment time. To preserve the harmony and serenity that our guests expect, entry may be denied at the discretion of the management.